FBB77 Privacy Policy — Your Data, Protected

1 Introduction

FBB77 ("we", "us", "our") is committed to protecting the privacy of everyone who uses our platform. This Privacy Policy explains how FBB77 collects, uses, stores, and protects your personal data when you access fbb77.app, use the FBB77 mobile app, or interact with any of our services.

We understand that handing over personal information requires trust. That trust is something FBB77 takes seriously. We have designed our data practices to be transparent, proportionate, and respectful of your rights. This policy is written in plain language so you can understand exactly what happens to your data — no legal jargon, no hidden surprises.

This Privacy Policy should be read alongside FBB77's Terms and Conditions and Responsible Gaming policy, both of which form part of the overall agreement between you and FBB77.

2 Data We Collect

FBB77 collects personal data in two broad categories: data you provide directly, and data collected automatically when you use the platform.

Data you provide directly:

Data collected automatically:

• IP address and approximate geographic location.
• Device type, operating system, and browser version.
• Pages visited, time spent on each page, and navigation paths.
• Game activity, bet history, and session duration.
• Cookie and tracking data as described in Section 6.

3 How We Collect Data

FBB77 collects your personal data through the following channels:

• Direct interactions — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or respond to a survey.
• Automated technologies — when you browse fbb77.app or use the FBB77 app, our servers automatically log certain technical data including your IP address, device information, and browsing behaviour.
• Third-party sources — in some cases, FBB77 may receive data about you from identity verification providers, fraud prevention services, or payment processors. This data is used solely to verify your identity and protect the security of your account.
• Cookies and similar technologies — as described in Section 6 of this policy.

4 How We Use Your Data

FBB77 uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. The specific purposes are:

• Account management — creating and maintaining your FBB77 account, verifying your identity, and managing your account settings.
• Payment processing — processing deposits and withdrawals, verifying payment methods, and maintaining transaction records.
• Customer support — responding to your queries, resolving disputes, and improving our support services.
• Legal compliance — meeting our obligations under applicable laws, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
• Fraud prevention — detecting and preventing fraudulent activity, bonus abuse, and other prohibited conduct.
• Platform improvement — analysing usage patterns to improve the FBB77 platform, fix bugs, and develop new features.
• Responsible gaming — monitoring gameplay patterns to identify potential problem gambling behaviour and provide appropriate support.
• Marketing communications — sending promotional offers and updates, but only where you have opted in to receive them.

FBB77 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

5 Data Sharing

FBB77 does not sell, rent, or trade your personal data. We share data with third parties only in the following limited circumstances:

• Service providers — companies that help us operate the FBB77 platform, including payment processors, identity verification providers, cloud hosting providers, and customer support tools. These providers are contractually bound to use your data only for the specific purpose for which it was shared.
• Game providers — third-party game studios whose games are available on FBB77 may receive limited technical data (such as player ID and bet amounts) necessary to operate their games. They do not receive your full personal profile.
• Legal authorities — where required by law, court order, or regulatory authority, FBB77 may disclose personal data to relevant authorities. This includes cooperation with anti-money laundering investigations.
• Business transfers — in the event of a merger, acquisition, or sale of FBB77's business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer.

6 Cookies & Tracking

FBB77 uses cookies and similar tracking technologies to improve your experience on the platform, remember your preferences, and analyse how the platform is used. A cookie is a small text file stored on your device when you visit a website.

FBB77 uses the following types of cookies:

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from logging in to your FBB77 account. For full details on managing cookies in your browser, refer to your browser's help documentation.

7 Data Security

FBB77 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, or disclosure.

• TLS encryption — all data transmitted between your device and FBB77's servers is encrypted using Transport Layer Security (TLS).
• Encryption at rest — sensitive data stored on FBB77's servers, including payment details and identity documents, is encrypted at rest.
• Access controls — access to personal data within FBB77 is restricted to staff who need it to perform their job functions. All staff with data access are subject to confidentiality obligations.
• Regular security audits — FBB77 conducts regular security assessments to identify and address potential vulnerabilities.
• Two-factor authentication — FBB77 offers two-factor authentication (2FA) for player accounts and strongly recommends enabling it.

While FBB77 takes all reasonable steps to protect your data, no system is completely immune to security risks. In the event of a data breach that is likely to affect your rights, FBB77 will notify affected players promptly and take immediate steps to contain the breach.

8 Data Retention

FBB77 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The key retention periods are:

• Account data — retained for the duration of your account and for a period after closure as required by legal and regulatory obligations.
• Transaction records — financial transaction records are retained for a minimum of five years to comply with anti-money laundering regulations.
• KYC documents — identity verification documents are retained for the period required by applicable regulations, typically five years from account closure.
• Support communications — customer support records are retained for up to three years to assist with dispute resolution and service improvement.
• Marketing data — if you opt out of marketing, your preference is recorded and retained to ensure we do not contact you again.

When data is no longer required and no legal obligation mandates its retention, FBB77 securely deletes or anonymises it so it can no longer be linked to you.

9 Your Rights

You have the following rights in relation to your personal data held by FBB77. To exercise any of these rights, contact FBB77 support at [email protected].

FBB77 will respond to all data rights requests within 30 days. In complex cases, this may be extended by a further 30 days, and you will be informed of the extension. There is no charge for exercising your rights unless requests are manifestly unfounded or excessive.

10 Children's Privacy

FBB77 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use FBB77 or provide any personal data to us.

If FBB77 becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on FBB77, please contact us immediately at [email protected].

Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gambling platforms. FBB77 supports responsible gaming and takes underage gambling prevention seriously.

11 International Transfers

FBB77 primarily processes and stores data within secure data centres. In some cases, data may be transferred to or processed by service providers located outside Bangladesh. Where such transfers occur, FBB77 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this policy.

Safeguards for international transfers include contractual clauses that bind receiving parties to data protection standards consistent with this policy, and selection of service providers who maintain recognised security certifications.

12 Policy Changes

FBB77 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date.

For significant changes that materially affect how we use your data, FBB77 will notify you via email or an in-platform notification before the changes take effect. We encourage you to review this policy periodically so you are always aware of how your data is being handled.

Continued use of the FBB77 platform after any changes to this policy constitutes your acceptance of the updated terms.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how FBB77 handles your personal data, please get in touch through any of the following channels:

• Email: [email protected] — for data rights requests and privacy queries.
• Live Chat: Available 24/7 directly from the FBB77 platform for general privacy questions.
• FAQ: Visit the FAQ page for answers to common questions about accounts and data.

FBB77 is committed to handling all privacy-related queries promptly and transparently. If you are not satisfied with our response to a privacy concern, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction.